The customer undertakes to pay for the ordered products with:
- A credit or a debit card (directly via the Internet), i.e. by using the following card payment services: Visa, MasterCard, Maestro and Diners.
The sales contract is deemed concluded once the customer accepts the offer, and the product will be shipped to the courier service within two business days (Saturdays, Sundays and non-working days excluded) from the receipt of payment of the purchase price, except for the cash on delivery option, where the product is delivered upon conclusion of the sales contract.
Cash on delivery payment is available for Croatia and the Republic of Serbia.
If the customer selects the cash on delivery option, the sales contract will be deemed concluded once the customer accepts the offer, and the product will be shipped within two business days (Saturdays, Sundays and non-working days excluded) from the date of the sales contract conclusion.
The product will be delivered to the customer within five to eight days (depending on the country) business days (Saturdays, Sundays and non-working days excluded) from the date when the product is dispatched to the courier service.
The customer is obliged to request the issuance of an R1 invoice when filling out the order. Subsequent requests will not be taken into consideration.
If the payment is made via a bank transfer (transfer order or e-banking), the customer is obliged to fill out the payment data received from the seller via email.
The agreed price includes all relevant taxes and contributions and is expressed in the euro.
Our buyers from the Republic of Serbia can only pay by cash on delivery. The bill will be delivered by the general distributer Magic Cod d.o.o. with the prices written in dinar (RSD). The prices in dinar are calculated in accordance with the prices written on Noelle’s website. The full amount is converted to dinars in accordance to the central bank of the Republic of Serbia on the day of the order placement. All of the payments made by a credit or a debit card will be returned to the bank account of the customer and the order will be placed after the customer had chosen the ‘cash on delivery’ option.
Our customers from the Republic of Serbia will receive their package within 10 working days (excluding Saturday, Sunday and non-working days), from the moment the product has been shipped to the delivery service.
Noellebrush.com delivers to all EU countries. All orders above 50 EUR are free. The delivery price for orders under EUR 50 for all EU countries except the Republic of Croatia is EUR 8.90. For Croatia, all orders over 30 EUR are free. The delivery price for the Republic of Croatia is EUR 4. The order is sent within two days after receiving the payment, the delivery time is between 5 and 8 days, depending on the country.
Noellebrush.com ships by using GLS, DPD, DHL, but does not deliver to P.O. Boxes.
Shipments destined for countries inside the European Union do not contain an invoice or any other documentation declaring the value of the merchandise.
For the Republic of Serbia the delivery is made by the general distributor Magic Cod d.o.o. that will deliver the shipment by the courier service.
The delivery costs for the Republic of Serbia are fully paid by the seller for orders above 30 EUR.
The delivery price for orders less than 30 EUR for the customers from the Republic of Serbia is 3,85 EUR.